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FAQ Videos

Here is our first series of useful FAQ videos based on a series of questions that we usually get asked by our customers. 

If you have any further questions please do get in touch with us by calling 01889 560002.

What is the difference between a partial and a complete service?

How often should I
service my watch?

Does my Omega watch need to be serviced by an approved service centre?

What do I need to look for when buying a
pre-owned watch?

Is there a warranty for the servicing work carried out by Charles Martin?

How do I keep my watch safe and secure when I'm not wearing it?

Does an automatic watch still need to be wound?

Do you sell replacement straps and accessories for luxury branded watches?

How do I set the time on my watch?

How do I set the date on my watch?