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Our Mission

As qualified horologists we are dedicated to selling, repairing and servicing luxury pre-owned watches using genuine manufacturers parts; so that our customers can continue to enjoy their timepieces at their best.

Our Vision

To be a leading centre of excellence for timepieces in the UK that customers recognise as a retailer of pre-owned luxury watches and as a go to provider for luxury watch care and servicing.

Our Vision

To be a leading centre of excellence for timepieces in the UK that customers recognise as a retailer of pre-owned luxury watches and as a go to provider for luxury watch care and servicing.

Our Values

Trust

Rest assured you can trust us every step of the way to take good care of your watch. It will be safe in our capable hands.

Quality

We use the best of everything with the work that we do - people, skills, tools and components.

Excellence

We strive to be a leading
“Centre of Excellence” for timepieces

Accredited

Charles Martin is an accredited service centre for Omega, Longines, Rado and Tissot branded watches. We continuously strive to achieve further accreditations of other leading watch brands.

Dedicated

We work hard to lovingly restore
your watch to its former glory.

Professional

A professional team of experts awaits you at Charles Martin and you can expect a professional service from us throughout.

Our Heritage

Craftsmanship is an incredibly important ingredient within our DNA. With over 90 years of experience, our craftspeople take enormous pride in the watches they repair and service. Which is why they deliver such stunning attention to detail – through a passion for perfection and an extraordinary experience.

We use only the finest genuine branded parts as well as the best manufacturer approved tools and machinery to ensure we provide optimal care every watch deserves.

Meet Martin Cleaton

As the owner of the Charles Martin Watch Company, Martin has a deep connection with watches and believes every watch should be handled with the utmost care.

Martin is extremely passionate about his work. His devotion to his highly skilled team who work at the Charles Martin “Centre of Excellence” in Uttoxeter is a priority – not just to the care of the world’s finest watches, but also to passing their skills on to generations to come.

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Accredited Service Centre

Our watchmakers have the technical competences you would expect from any of the leading watch brands.

With that said Charles Martin is an official service centre for Omega, Longines, Rado and Tissot branded watches.

We’re also a UK service centre for Glycine and Meccaniche Veloci watches.

Other watch brands that we service include Rolex, Breitling, Oris, Panerai, IWC, Cartier and TAG Heuer to name just a few.

Have a question?

Please complete the general enquiry form below and we will contact you as soon as possible.