Omega Watch Service
Omega Watch Service Centre - Impeccable Watch Servicing
Caring for your Omega watch
Call Us on 01889 560 002 | info@charlesmartinwatchcompany.com
Welcome to our Omega watch service. We service all vintage and contemporary Omega watches.
This section which gives you more information on our 12 stage Omega watch service process. Our professional team of watchmakers have the expertise (90 combined years in the industry) and the equipment to service your Omega watch to a very high standard.
Rest assured your Omega timepiece is in safe hands with Charles Martin.
An Omega watch usually contains over 160 parts and at Charles Martin we believe that safeguarding the accuracy is essential to the overall performance of your watch. This is achieved through our meticulous and professional Omega watch service.
Watch manufacturers recommend that you service your Omega timepiece every 5 years to ensure functionality and precision timekeeping.
What is the difference between a partial & a complete luxury watch service with Charles Martin?
A partial Omega watch service
The Omega watch, case, bracelet and bezel are separated and cleaned both ultrasonically and with a state of the art steam cleaner. The movement is then regulated and put in beat if a mechanical watch, if a quartz watch the battery is replaced. All seals are then replaced and the water pressure is tested. Water resistance is guaranteed for a minimum of 12 months.
A complete Omega watch service
This includes all of the above, but the movement is completely stripped. Worn or damaged components are replaced. The watch movement is then cleaned in a specialist machine. The watch movement is then put back together, re-lubricated and put into beat.
Request a FREE Royal Mail postal pack to send us your Omega watch for servicing
A secure service – each postal pack is insured up to £20,000 with Charles Martin.
Your watch will be sent to us via Royal Mail Special next day delivery which is tracked and signed for upon receipt.
Please complete the form below to request your FREE Royal Mail postal pack.
Here is our first series of useful FAQ videos we usually get asked by our customers looking for an Omega watch service.
If you have any further questions please do get in touch with us by calling 01889 560002.
What is the difference between a partial and a complete Omega watch service?
How often should I
service my Omega watch?
Does my Omega watch need to be serviced by an approved service centre?
What do I need to look for when buying a
pre-owned Omega watch?
Is there a warranty for the Omega watch servicing work carried out by Charles Martin?
Stage 1 - Full Omega diagnostic and service estimation
The Omega watch service process starts with a full diagnostic of your watch. We check not only the aesthetics of the watch but the functions and the condition of the movement itself.
An estimate for the watch service is then sent to the customer for approval.
Stage 1 - Full Omega diagnostic and service estimation
The Omega watch service process starts with a full diagnostic of your Omega watch. We check not only the aesthetics of the watch but the functions and the condition of the movement itself.
An estimate for your Omega watch service is then sent to you for approval.
Stage 2 - Dismantling the Omega case, bracelet and bezel
Once approved our watchmakers will separate the case, bracelet and bezel from the watch movement, so that the different components can go to the correct department.
Stage 2 - Dismantling the Omega case, bracelet and bezel
Once approved our watchmakers will separate the case, bracelet and bezel from the watch movement, so that the different components can go to the correct department.
Stage 3 - Omega cleaning and polishing
The Omega watch case, bracelet and bezel are then sent to our polishing room where they are either cleaned or refinished back to its original condition. Depending on the condition of the watch this can take just as long as servicing the movement and usually includes at least 8 stages per watch.
Stage 3 - Cleaning and polishing
The case, bracelet and bezel are then sent to our polishing room where they are either cleaned or refinished back to its original condition. Depending on the condition of the watch this can take just as long as servicing the movement and usually includes at least 8 stages per watch.
Stage 4 - Dismantling the movement
The watch movement will now be completely stripped down by the watchmaker.
Stage 4 - Dismantling the Omega watch movement
The Omega watch movement will now be completely stripped down by the watchmaker.
Stage 5 - Assessment of components
Our watchmakers will meticulously inspect all 1- 160 individual components of the watch for any wear or damage. These components will be replaced if necessary.
Stage 5 - Assessment of the Omega components
Our watchmakers will meticulously inspect all 1- 200 individual components of the Omega watch for any wear or damage. These components will be replaced where necessary.
Stage 6 - Cleaning the movement
The watch movement is then placed in our ultrasonic watch cleaning machine for up to an hour, where it will go through various washing and rinse cycles removing the microscopic particles of dirt dust and of course old lubricate.
Stage 6 - Cleaning the movement
The Omega watch movement is then placed in our ultrasonic watch cleaning machine for up to an hour, where it will go through various washing and rinse cycles removing the microscopic particles of dirt dust and of course old spent lubricate.
Stage 7 - Reassembly of the case, bracelet and bezel
Once refinished, the watchmaker will reassemble the Omega watch case exchanging as many as 10 different seals.
Stage 8 – Water resistance testing
Three separate water resistance tests will be carried out to make sure that the watch is water resistant. These include a vacuum test, a water submersion test and lastly a condensation test which will detect the slightest amount of water vapour trapped inside the watch case.
Stage 8 – Water resistance testing
Three separate water resistance tests will be carried out to make sure that your Omega watch is water resistant. These test include a vacuum test, a water submersion test and, lastly, a condensation test which will detect the slightest amount of water vapour trapped inside the watch case.
Stage 9 - Reassembly of the movement
Once clean, the watchmaker will then reassemble and re-oil the watch movement. There are often as many as 50 oiling points, which must be oiled exactly to ensure the watch works to the manufacturer’s specification.
Stage 9 - Reassembly of the Omega watch movement
Once clean, the watchmaker will then reassemble and re-oil the Omega watch movement. There are often as many as 50 oiling points on Omega watches. Each must be oiled exactly to ensure the watch works to Omega’s exact specifications.
Stage 10 - Time calibration
The watch will then be brought to time ensuring it is in beat and any positional errors are averaged out.
A modern mechanical beats 672,000 times a day, or 28,800 times an hour or nearly 8 times a second. For the watch to be accurate to within 4 seconds a day, the watch cannot deviate from these 672,000 beats by more than 31 in a 24-hour period.
Stage 10 - Time calibration
Your Omega watch will then be brought to time ensuring it is in beat and any positional errors are averaged out.
A modern mechanical watch beats 672,000 times a day, or 28,800 times an hour or nearly 8 times a second. For your watch to be accurate to within 4 seconds a day, the watch cannot deviate from these 672,000 beats by more than 31 in any 24-hour period.
Stage 11 - Reassembly of the complete watch
The watch movement is then put back into the watch case.
Stage 11 - Reassembly of the complete Omega watch
The watch movement is then put back into the watch case.
Stage 12 - Quality control
Over the next 72 hours your watch is then rigorously quality controlled to ensure the watch is accurate, the functions work aesthetically correct and will be reliable for many years to come.
You can expect a 2 year warranty on a complete, luxury Omega watch service from Charles Martin.
If you would like to discuss our complete watch service in more detail, please call us on 01889 560002 or email service@charlesmartinwatchcompany.com
Repairing your Omega watch
Sometimes our watches need a bit of TLC and our Omega specialists are on hand to discuss with you any issues that you’re currently experiencing with your watch that require repairing. We like to work with you to understanding your specific needs first before providing a quotation for the repair work.
However big or small the watch repair we’re here to help. Some Omega watch repairs that we can help with include:-
- Battery change
- Case and bracelet polish
- New clasp
- New dial
- New hands
- New glass or crystal
- New straps
- Strap adjustment
With our Omega watch repair service you can expect a 1 year warranty specifically on the repair work that we’ve carried out. All repairs include a partial service.
Why not also check out our Omega watches for sale.
