July 25, 2018

If you’re going to spend a large amount of money on your watch, you want to make sure it will last a lifetime.

A luxury watch usually contains over 160 parts.  To safeguard the watches accuracy and performance, manufacturers recommend that you service your timepiece every three to five years.  A full service ensures that your watch is reverted back to its showroom functionality and precision time keeping.

Watches are subject to everyday stresses like bumps and contact with rain or perspiration. When serviced, your watch will be examined closely, tested for water resistance, cleaned, and lubricated. Even if your watch has been serviced recently, there are a few instances where you should have it looked over again.

If you see moisture or any condensation inside the crystal or on the dial, get it to your nearest service centre. The smallest amount of moisture can begin to corrode parts and subsequently dry out the lubrication in a matter of hours.

You hear a rattle inside the case

A typical automatic movement averages over 100 moving parts—a chronograph, more than 250, some smaller than a pinhead. These delicate springs and gears are both durable and sensitive. In many instances, your watch may survive a fall or hard knock completely unscathed. However, a gentle jostle at precisely the wrong angle will easily jolt a screw, spring, or wheel loose. If something feels a little off, it can’t hurt to get a second opinion.

Watch Servicing Saves Your Time

The watch is fast (or slow) more than 4-6 seconds per day
The Official Swiss Chronometer Testing Institute’s (or COSC) certified chronometer daily rate tolerance is -4 seconds to +6 seconds a day. Many brands actually stick to even stricter quality control tolerance rates. If your watch is running faster or slower than a few seconds a day, something is definitely wrong.

If your watch has been damaged or is not performing as expected, a repair together with a service is usually preferable. At Charles Martin Watch Company we offer a free estimate and repair assessment.  This includes:

  • Carry out a complimentary, non obligation examination of the timepiece to find the issue.
  • Discuss any issues with you and decide what work needs to be carried out, including a final cost.
  • If you are happy to proceed, out watchmakers will begin to restore your watch.
  • Carry out a full mechanical and where applicable water- resistance tests.
  • Provide a one-year guarantee, covering all the work carried our by watch makers.

If you would like to chat to one of our watchmakers, get help or advice or have a question, contact us on 0188 560002 and we’ll be happy to help!