Terms of Use/Service

This website is operated by Charles Martin Watches. Throughout the site, the terms “CMW”, “we”, “us” and “our” refer to Charles Martin Watches. This website is offered to you upon your acceptance of the following terms and conditions.

Upon visiting our website and making a purchase you are agreeing to our terms of use and service, and you agree to be bound by our terms and conditions.  We reserve the right to update, change or replace any sections at any time.  Your continued use of this website, following any changes, we deem you, to accept any such changes.

By agreeing to our terms of use/service you are agreeing that you are of at least 18 years of age and you will not use any of our products for illegal use.

We reserve the right to refuse service to anyone, for any reason, at any time.

We will not be liable for any inaccuracy on this website.  The information on our website is provided for general information only. 

Prices for products on our website are subject to change without notice.  CMW reserves the right to change/modify any service without notice at any time.

Your submission of any personal information through the website/store is as per our Privacy Policy. 

These terms of use/service will remain in force unless terminated by either you or us.  These terms of use/service will be governed by the laws of United Kingdom.

You can review the latest version of the terms of service at any time on this page. 

CMW explicitly reserve the right to change and update any parts of this policy.  It is your responsibility to check these terms of use/service periodically.  Any continued use of our website will be assumed as acceptance of any such updates/changes.

Delivery

All our items are usually despatched within 1-3 working days of order being placed with email confirmation including tracking information.

All our items are shipped special next working day delivery. 

All Items are sent carefully packaged and fully insured.

Returns

Upon delivery, you should inspect your purchase (as soon as reasonably practicable), and inform CMW immediately if there are any issues with the item.

If, and upon inspection, and as long as you meet the return requirements described above, the purchase is deemed to be faulty or damaged, we will either agree to replace, repair, or refund you, in part or in full (please see below*).

*(CMW reserve the right to make deductions for any damage to items whilst in your possession.  For example, Boxes/Paperwork have an impact on value, and amount of refund may be reduced by up to 25% if anything sent is missing/damaged.)

Return postage, packaging and insurance are strictly your responsibility.  Wherever possible, CMW will endeavour to assist in the process.