The Charles Martin Watch Guarantee

We offer this guarantee with all watches sold through Charles Martin. Our 6 points ensure you can rest assured with any purchase made.

Charles Martin technician completing checklist

What's included?

Free U.K Mainland Postage

Two-Year Warranty

Buy-Back Guarantee

Annual Free Checks

100-Day Returns

Comprehensive Servicing

The important information

We deliver throughout the U.K making your purchase experience as smooth and convenient as possible.

The Charles Martin Watch Guarantee provides a comprehensive two-year warranty covering the watch's provenance, case, bracelet/strap, movement, and functionality. Enjoy peace of mind knowing your pre-owned luxury watch meets the highest standards of quality and reliability.

We understand that tastes and preferences can change. Within the first year of purchase, we offer a buy back guarantee at full market value, either to purchase the watch back or to sell it on your behalf.

Annual free water resistance checks for the first five years from purchase.

We offer a 100-day return policy, giving you peace of mind. Watches must be returned in the same condition as sold, unworn and undamaged, as outlined in our terms and conditions.

Every watch we sell is fully serviced by our qualified watchmaker to ensure it meets our high standards

Our Warranty Checklist

  • Condition of the Watch: Includes box, papers, etc.
  • Serial and Model Number Check: Ensures authenticity.
  • Watch Register Check: Verifies against lost or stolen watch databases.
  • Overall Caseback Check
  • Inspection of Case Middle and Bezel Glass
  • Crown and Pushers Check
  • Water Resistance and Seal Checks: Annual free water resistance checks for the first five years from purchase.
  • Full Functionality Test: Including but not limited to winding, handset, date change, rapid date check, calendars, and chronographs.
  • Condition and Timekeeping Check
  • Automatics and Power Reserve Test
  • Condition Assessment
  • Security Check to the Case
  • Spring Bars Replacement
  • Clasp and Security Check