Movement Repairs
Overhauls, calibration, and replacement of damaged components to restore accuracy.
Professional Watch Repairs for All Luxury Brands
From broken glass and worn crowns to movement failures and water damage, Charles Martin Watch Company offers precision repairs for every luxury watch brand, carried out in-house by accredited technicians.
Expert Repairs. Trusted Nationwide
A luxury watch is an intricate machine, even a minor issue can affect its performance or appearance.
Our expert watchmakers diagnose, repair, and restore your timepiece with the same care and precision as the world’s top manufacturers.
We’re accredited for Cartier, Omega, Longines, Tag Heuer, Hublot, and Zenith, and trusted by owners of Rolex, Breitling, IWC, and other fine brands across the UK.
Glass / Crystal Replacement
Replacement of scratched or broken glass using genuine manufacturer parts where available.
Water Damage Recovery
Disassembly, drying, ultrasonic cleaning, and resealing following water ingress.
Crown & Stem Replacement
Repairing or replacing damaged winding mechanisms to ensure proper functionality.
Dial & Hand Restoration
Refinishing or replacing damaged dials and handsets for a flawless finish.
Battery Replacement & Quartz Diagnostics
For quartz models, including resealing and pressure testing after every replacement.
Request a Watch Repair Estimate
Please provide your details and a brief description of your watch. Our technicians will review your request and send an estimate for the required work.
Why Choose Charles Martin for Repairs
Accredited UK Service Centre
In-House Expertise
Genuine Manufacturer Parts
Warranty Included
Peace of Mind with Every Repair
All repair work is covered by a 12-month warranty, giving you confidence that your timepiece has been restored to manufacturer standards.
We treat every watch as if it were our own, every repair is completed and tested to the highest standards.
Track Your Repair
For complete peace of mind, you can now track the progress of your watch repair online. From initial assessment through to completion, our secure tracking system keeps you informed at every stage, ensuring full transparency while your timepiece is in our care.
FAQ's
How much does a watch repair cost?
Every repair is different. We provide a free, no-obligation estimate once your watch has been inspected.
Do you offer postal repairs?
Yes. We provide a pre-paid, fully insured postal repair service. Request a kit and send your watch securely.
Do you use genuine parts?
Yes. We use genuine manufacturer parts wherever possible, ensuring authenticity and performance.
How long does a repair take?
Most repairs are completed within 2–4 weeks depending on parts availability.
How do I track the status of my watch repair?
Once your watch has been booked in, you’ll receive a unique reference number. Simply enter this here to view the latest status of your repair.
Servicing
Our accredited watch servicing ensures your timepiece performs with absolute precision and reliability for years to come.
Polishing
Our specialist polishing process revives the original finish of your watch case and bracelet.
Ask an Expert
If you’re unsure whether your watch needs a service, repair, or polish, our expert team can advise you.
Checking hours…
Visit Us
2 Swan Mews, Lichfield, Staffordshire WS13 6TU, UK
sales@charlesmartinwatchcompany.com
service@charlesmartinwatchcompany.com
Opening Hours (excl. bank holidays)
- Mon–Thu8:00am–6:00pm
- Fri–Sat8:00am–2:00pm
- SunClosed
Track Your Repair
Stay up to date with the progress of your watch repair or service. Log in below to view real-time updates on your timepiece’s journey - from inspection and servicing to completion and return.